5 thoughts on “The company asked employees to pay attention to the WeChat work group at any time. Is this reasonable?”
Anne
We are a small and medium -sized enterprise. Recently, the boss suddenly suggested that employees should pay attention to the working group in time after get off work or weekends and holidays. If they do not pay attention, they will be regarded as negligent and asking our human resources department to implement this requirement in the company. In the face of the boss's requirements, what should I do as HR? First, clarify the purpose of the bill:
don't be sad. In the workplace, the boss asked HR to cooperate a lot. Usually, when I receive this instructions that make HR feel at a loss, I always figure out what the purpose of the boss is -so that we can start from scratch and do things well. In our current company, because of customers or partners, it is common to send WeChat to employees after get off work or rest time. In our company, according to my analysis, customers, bosses, or partners send WeChat on their spare time or holidays, which are specifically divided into the following categories: 1. Customers ask questions in the spare time in the relevant business group, and they must reply in time. The company's business organizations have two groups, one is the internal group. The members of this WeChat group are limited to the company's internal members, and the other is an external group. The members of this WeChat group are not limited to the company's internal members, but also the relevant project participants of the client. Some customers asked if they were working hours in the business team. In order to ensure the smooth progress of the project, the employee union cooperates with customer response or communication related issues in his spare time. If a client sent a message in the WeChat group and the employees of our company did not see it, then this customer still remembers that there is something in the world called a mobile phone! Customers will call business colleagues to avoid delaying things due to mistakes and omissions. 2, emergencies of various projects, temporary discussions of the project.
It in a company like us, doing projects are actually running with time. As we all know, there are a lot of competitors in our company, and the situation of the project has changed rapidly. In fact, the discussion of the problem solving problem generated in the internal group will not be divided when division of labor -everyone's goals are the same, that is, solve the problems encountered in the project as soon as possible, stand out from the situation surrounded by competitors, and win the list. Essence
. Although I am not in any internal business group, it can be known from the feedback from business colleagues that the business group also has many internal discussions in my spare time. Because there is something at home, you cannot participate in this internal discussion in his spare time. Relevant employees only need to explain to the competent partners, everyone can understand -who can have nothing?
3. If there is something temporarily, give employees related information to maintain smooth information communication.
Speaking of abstraction, I will give a specific example. For example, one night, the boss pulled me into a newly established working group, and then introduced the candidate in the group to me, and let me follow up the subsequent interview arrangements. I first responded to the boss's word "received" in the group, and then the relevant candidates in the group, plus the relevant candidate's WeChat, introduced my identity, and finally confirmed that the next day's working hours were interview and exchange —— This will not occupy the other party too much, nor will it lose politeness.
4. Please instructions during the day during working days, reply at night, and convey instructions.
. For example, I asked the company partner R to arrange the employee's last interview time a few days ago. The partner did not reply in the office at the time. I sent me a voice at 11 o'clock on March 2 and told me that I could arrange the next day to arrange for arrangement. interview time. It was already early in the morning when I saw the reply. After processing the last time arrangement the next day, I replied to my partner R, and then explained to R -I fell asleep the night before, so I did not reply in time. The partner R looked at my WeChat, replied to the sound, and became the following text: "What kind of joke? When I sent you WeChat last night, it was almost 12 o'clock. You should reply the next day." 5. Consultation of temporary matters.
For example, the company's new partners want to come to the Beijing company for a meeting. I don't know who calls to book a ticket hotel. He sent me a WeChat on Saturday in February and asked me who was responsible. Because the mobile phone was charged in another room, I didn't hear WeChat prompts, so I saw this WeChat one hour later. I informed the partner of the contact information of the person in charge of the ticket, and explained to the partner the reason why there was no timely response. The partner said he understood. In from above, we can see that in our company, customers, bosses, and partners will send WeChat or discuss work from time to time. In front of customers, the colleagues in our group are one. If someone does not reply to the information in time, other colleagues will "occupy the position". As for all partners, including our boss, they have such an idea that they will not easily send WeChat or assign tasks to employees in the rest time. If it is really necessary to contact employees through WeChat, the information sent is generally not rushing, employees cannot see or cannot reply in time, and leaders will not complain or accuse. For very urgent things, whether it is customers, bosses or partners, they will not choose WeChat to communicate at the first time -because they all remember that there is a more reliable communication tool in the world than WeChat called WeChat called Mobile phone -just call and communicate.
. Effective organization and implementation:
In fact, in our company, the information to reply and transmit information through WeChat in my spare time is The communication between contact gradually evolved. There is only one driving force behind the business team 7X24 hours -is to win the project and earn back the company's money -linking with the direct interests of team members. Then this kind of work habit naturally moved from the front desk of the business to the background of our company.
This changes in this kind of subtle habit are not relying on the strong intervention of the organizational system or human resources department, but to achieve the original intention of slowly changing the earnings of earning money. Change of behavior changes and habits naturally change. The boss and partners of our company are almost in various external groups, and they are also understandable to bring this habit to communication with the logistics team.
Then the owner asked: "How should our company's HR execute this hard instruction with the boss?" In the first part of the article, I analyzed a few WeChat in our company's free time and the topic of the subject. Scene. You may wish to be based on your company to analyze how the leaders will send WeChat instructions to employees in their spare time. And analyze the purpose behind the above behavior to see if the purpose behind it is consistent with the goals that the boss wants to achieve.
Here, I want to remind the subject, you must figure out what the purpose of your company's boss is. Then remind the boss to pay attention to the risk: for example, the employee may be unacceptable and the employee leaves; for example, the employee may have no personal time, causing the employee's happiness index to decline sharply; This must be prompted. If the company leaders allocate tasks for employees in their spare time and ask employees to submit results on WeChat during holidays, it is likely to be regarded as evidence of future overtime. After the risk is prompted, if the boss insists on doing so, it is recommended that the owner explained to the boss, which is tantamount to retaining evidence that employees work overtime by sending documents and training. First of all, at the beginning, the boss praised the relevant employees of the relevant external groups to cooperate with customers in their spare time. The company's weekly examples are usually the most complete time for employees. During the weekend at the company's regular meeting, my boss gave positive affirmation and active encouragement to their timely and professional responses to them, which brought great convenience to customers and eliminated customers' misunderstandings. The power of the example is endless. The boss's praise has been strengthened, strengthening the customer's question in the spare time or weekend will leave a good impression on the boss, encourage him, and help him actively strive for the concept of the list. Usually such a reply does not delay the staff's time. Who is unwilling to cost one stone and three birds at a relatively small time? First, you can leave a good impression on the boss. Second, you can leave a good impression on the customer. Third, it is conducive to winning the project.
It is the process of identifying employees. In the history of our company, employees cannot accept being disturbed by WeChat in my spare time or were arranged by the company's leadership. For example: On a working day in summer, the koi of our company was ill, and the supplier changed a new koi. In order to allow koi to adapt to the environment, the supplier puts koi in a separate bag full of oxygen and told us the executive supervisor that they will put the koi in a huge fish tank the next morning. The at 11 pm that day, I received the boss's WeChat phone on the phone. The boss told me that when I came back on a business trip that night, when I saw a koi in the oxygen cylinder, I put the koi in the fish tank. He asked me to tell the director of the administrative executive the next morning. My boss said that both WeChat voice telephones and mobile phones could not be contacted. The next day, I went to the office to tell the director in charge of the administrative executive that the director was furious and told me in front of other employees: "It's 11 o'clock in the evening. Communication time affects my quality of life. I replied: "The boss didn't return your WeChat voice, you turned off. Shouldn't it affect the rest of the family? "The other party was even more angry:" Fortunately, I shut down! I can't sleep well, what should I do if I wake up? "I thought the boss told me to tell me, so don't make people angry here. Later, somehow, these words of the director passed to the boss's ears (swear to the sky, not what I said). I said in front of me, "What do you think? I just made a phone call, is this? You talk to her! "I:" Boss, how do I talk to others? What purpose do you want to achieve? Make people stand by 24 hours a day? People have expressed that they do not want to do this -to avoid affecting the happiness index. They are all adults, and it is useless to say more. " It, because of this inconsistency, the director was fired by the company. Finally, combined with the company's operating situation, the evaluation was feasible. It is feasible to send messages to employees through WeChat on my spare time or rest day because I The company is based on the project. There are many accidents caused by the project. This is reasonable and inevitable. I know nothing about the industry and enterprises of the main company. ——In this way of WeChat communication is really suitable for your company's spare time? Is it really conducive to improving the company's work efficiency and organizational performance? These are all subjects that should be considered before implementation. Obviously, if the company is the company, if the company The management standard is not a company with variable project conditions. The feasibility of this ultra -normal management will be hit with a large question mark.
I think this requirement is quite reasonable, because it is all a company, and there is any situation that it is impossible to call alone. He is likely to be in the work group so that everyone can see it.
Not very reasonable. Because employees also have their own personal time at get off work. So after get off work, there is no need to pay attention to work.
I think this requirement is a very unreasonable request. The company stipulates that employees cannot play mobile phones or chat in working hours. How can employees pay attention to the WeChat work group?
We are a small and medium -sized enterprise. Recently, the boss suddenly suggested that employees should pay attention to the working group in time after get off work or weekends and holidays. If they do not pay attention, they will be regarded as negligent and asking our human resources department to implement this requirement in the company. In the face of the boss's requirements, what should I do as HR?
First, clarify the purpose of the bill:
don't be sad. In the workplace, the boss asked HR to cooperate a lot. Usually, when I receive this instructions that make HR feel at a loss, I always figure out what the purpose of the boss is -so that we can start from scratch and do things well. In our current company, because of customers or partners, it is common to send WeChat to employees after get off work or rest time. In our company, according to my analysis, customers, bosses, or partners send WeChat on their spare time or holidays, which are specifically divided into the following categories:
1. Customers ask questions in the spare time in the relevant business group, and they must reply in time.
The company's business organizations have two groups, one is the internal group. The members of this WeChat group are limited to the company's internal members, and the other is an external group. The members of this WeChat group are not limited to the company's internal members, but also the relevant project participants of the client. Some customers asked if they were working hours in the business team. In order to ensure the smooth progress of the project, the employee union cooperates with customer response or communication related issues in his spare time. If a client sent a message in the WeChat group and the employees of our company did not see it, then this customer still remembers that there is something in the world called a mobile phone! Customers will call business colleagues to avoid delaying things due to mistakes and omissions.
2, emergencies of various projects, temporary discussions of the project.
It in a company like us, doing projects are actually running with time. As we all know, there are a lot of competitors in our company, and the situation of the project has changed rapidly. In fact, the discussion of the problem solving problem generated in the internal group will not be divided when division of labor -everyone's goals are the same, that is, solve the problems encountered in the project as soon as possible, stand out from the situation surrounded by competitors, and win the list. Essence
. Although I am not in any internal business group, it can be known from the feedback from business colleagues that the business group also has many internal discussions in my spare time. Because there is something at home, you cannot participate in this internal discussion in his spare time. Relevant employees only need to explain to the competent partners, everyone can understand -who can have nothing?
3. If there is something temporarily, give employees related information to maintain smooth information communication.
Speaking of abstraction, I will give a specific example. For example, one night, the boss pulled me into a newly established working group, and then introduced the candidate in the group to me, and let me follow up the subsequent interview arrangements. I first responded to the boss's word "received" in the group, and then the relevant candidates in the group, plus the relevant candidate's WeChat, introduced my identity, and finally confirmed that the next day's working hours were interview and exchange —— This will not occupy the other party too much, nor will it lose politeness.
4. Please instructions during the day during working days, reply at night, and convey instructions.
. For example, I asked the company partner R to arrange the employee's last interview time a few days ago. The partner did not reply in the office at the time. I sent me a voice at 11 o'clock on March 2 and told me that I could arrange the next day to arrange for arrangement. interview time. It was already early in the morning when I saw the reply. After processing the last time arrangement the next day, I replied to my partner R, and then explained to R -I fell asleep the night before, so I did not reply in time. The partner R looked at my WeChat, replied to the sound, and became the following text: "What kind of joke? When I sent you WeChat last night, it was almost 12 o'clock. You should reply the next day."
5. Consultation of temporary matters.
For example, the company's new partners want to come to the Beijing company for a meeting. I don't know who calls to book a ticket hotel. He sent me a WeChat on Saturday in February and asked me who was responsible. Because the mobile phone was charged in another room, I didn't hear WeChat prompts, so I saw this WeChat one hour later. I informed the partner of the contact information of the person in charge of the ticket, and explained to the partner the reason why there was no timely response. The partner said he understood.
In from above, we can see that in our company, customers, bosses, and partners will send WeChat or discuss work from time to time. In front of customers, the colleagues in our group are one. If someone does not reply to the information in time, other colleagues will "occupy the position". As for all partners, including our boss, they have such an idea that they will not easily send WeChat or assign tasks to employees in the rest time. If it is really necessary to contact employees through WeChat, the information sent is generally not rushing, employees cannot see or cannot reply in time, and leaders will not complain or accuse.
For very urgent things, whether it is customers, bosses or partners, they will not choose WeChat to communicate at the first time -because they all remember that there is a more reliable communication tool in the world than WeChat called WeChat called Mobile phone -just call and communicate.
. Effective organization and implementation:
In fact, in our company, the information to reply and transmit information through WeChat in my spare time is The communication between contact gradually evolved. There is only one driving force behind the business team 7X24 hours -is to win the project and earn back the company's money -linking with the direct interests of team members. Then this kind of work habit naturally moved from the front desk of the business to the background of our company.
This changes in this kind of subtle habit are not relying on the strong intervention of the organizational system or human resources department, but to achieve the original intention of slowly changing the earnings of earning money. Change of behavior changes and habits naturally change. The boss and partners of our company are almost in various external groups, and they are also understandable to bring this habit to communication with the logistics team.
Then the owner asked: "How should our company's HR execute this hard instruction with the boss?" In the first part of the article, I analyzed a few WeChat in our company's free time and the topic of the subject. Scene. You may wish to be based on your company to analyze how the leaders will send WeChat instructions to employees in their spare time. And analyze the purpose behind the above behavior to see if the purpose behind it is consistent with the goals that the boss wants to achieve.
Here, I want to remind the subject, you must figure out what the purpose of your company's boss is. Then remind the boss to pay attention to the risk: for example, the employee may be unacceptable and the employee leaves; for example, the employee may have no personal time, causing the employee's happiness index to decline sharply; This must be prompted. If the company leaders allocate tasks for employees in their spare time and ask employees to submit results on WeChat during holidays, it is likely to be regarded as evidence of future overtime. After the risk is prompted, if the boss insists on doing so, it is recommended that the owner explained to the boss, which is tantamount to retaining evidence that employees work overtime by sending documents and training.
First of all, at the beginning, the boss praised the relevant employees of the relevant external groups to cooperate with customers in their spare time. The company's weekly examples are usually the most complete time for employees. During the weekend at the company's regular meeting, my boss gave positive affirmation and active encouragement to their timely and professional responses to them, which brought great convenience to customers and eliminated customers' misunderstandings.
The power of the example is endless. The boss's praise has been strengthened, strengthening the customer's question in the spare time or weekend will leave a good impression on the boss, encourage him, and help him actively strive for the concept of the list. Usually such a reply does not delay the staff's time. Who is unwilling to cost one stone and three birds at a relatively small time? First, you can leave a good impression on the boss. Second, you can leave a good impression on the customer. Third, it is conducive to winning the project.
It is the process of identifying employees. In the history of our company, employees cannot accept being disturbed by WeChat in my spare time or were arranged by the company's leadership. For example: On a working day in summer, the koi of our company was ill, and the supplier changed a new koi. In order to allow koi to adapt to the environment, the supplier puts koi in a separate bag full of oxygen and told us the executive supervisor that they will put the koi in a huge fish tank the next morning.
The at 11 pm that day, I received the boss's WeChat phone on the phone. The boss told me that when I came back on a business trip that night, when I saw a koi in the oxygen cylinder, I put the koi in the fish tank. He asked me to tell the director of the administrative executive the next morning. My boss said that both WeChat voice telephones and mobile phones could not be contacted. The next day, I went to the office to tell the director in charge of the administrative executive that the director was furious and told me in front of other employees: "It's 11 o'clock in the evening. Communication time affects my quality of life.
I replied: "The boss didn't return your WeChat voice, you turned off. Shouldn't it affect the rest of the family? "The other party was even more angry:" Fortunately, I shut down! I can't sleep well, what should I do if I wake up? "I thought the boss told me to tell me, so don't make people angry here. Later, somehow, these words of the director passed to the boss's ears (swear to the sky, not what I said). I said in front of me, "What do you think? I just made a phone call, is this? You talk to her! "I:" Boss, how do I talk to others? What purpose do you want to achieve? Make people stand by 24 hours a day? People have expressed that they do not want to do this -to avoid affecting the happiness index. They are all adults, and it is useless to say more. "
It, because of this inconsistency, the director was fired by the company. Finally, combined with the company's operating situation, the evaluation was feasible. It is feasible to send messages to employees through WeChat on my spare time or rest day because I The company is based on the project. There are many accidents caused by the project. This is reasonable and inevitable. I know nothing about the industry and enterprises of the main company. ——In this way of WeChat communication is really suitable for your company's spare time? Is it really conducive to improving the company's work efficiency and organizational performance?
These are all subjects that should be considered before implementation. Obviously, if the company is the company, if the company The management standard is not a company with variable project conditions. The feasibility of this ultra -normal management will be hit with a large question mark.
I think this requirement is quite reasonable, because it is all a company, and there is any situation that it is impossible to call alone. He is likely to be in the work group so that everyone can see it.
Reasonable. Because many jobs are published through WeChat groups, if the news is missing, it can easily lead to problems with the company's business.
Not very reasonable. Because employees also have their own personal time at get off work. So after get off work, there is no need to pay attention to work.
I think this requirement is a very unreasonable request. The company stipulates that employees cannot play mobile phones or chat in working hours. How can employees pay attention to the WeChat work group?